Privacy Policy & Data Protection

1. Information We Collect

We collect information to provide better services to our users and improve our software products. The types of information we collect depend on how you interact with our services.

1.1 Personal Information

When you contact us or use our services, we may collect the following personal information:

• Contact Information: Email address, name, and phone number (when provided)
• Communication Data: Messages, feedback, and support requests
• Account Information: If you create an account or register for our services

1.2 Technical Information

We automatically collect certain technical information when you visit our website or use our software:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, features used, error logs
• Software Analytics: Performance metrics, crash reports, feature usage statistics
• Network Information: Connection type, bandwidth, and network performance data

1.3 Software-Specific Data

Our software products may collect specific data relevant to their functionality:

• Webcam Capture: Camera settings, recording preferences, motion detection settings
• Duplicate File Cleaner Pro: File scanning results, storage optimization statistics
• Desk Time Monitor: Productivity metrics, app usage patterns, time tracking data

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Provide and maintain our website and software services
• Process and respond to your inquiries and support requests
• Deliver software updates and new features
• Ensure proper functionality and performance of our products

2.2 Improvement and Development

• Analyze usage patterns to improve our products
• Develop new features based on user feedback
• Optimize performance and fix technical issues
• Conduct research and development activities

2.3 Communication

• Send important updates about our services
• Respond to your questions and provide support
• Send security alerts and critical notifications
• Share product announcements and new features (with your consent)

2.4 Legal and Security

• Comply with applicable laws and regulations
• Protect against fraud, abuse, and security threats
• Enforce our terms of service and policies
• Resolve disputes and legal matters

3. Data Sharing and Disclosure

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email communication services
• Analytics and performance monitoring
• Customer support and help desk services

These service providers are contractually obligated to protect your information and use it only for specified purposes.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or legal proceedings
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and ensure your privacy rights are protected.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website usage.

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Help protect against fraud and security threats

4.2 Cookie Management

You can control cookies through your browser settings:

• Most browsers allow you to block or delete cookies
• You can set preferences for specific websites
• Some features may not work properly if cookies are disabled

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

5.1 Security Measures

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Strict access controls and authentication measures
• Regular Audits: Regular security assessments and vulnerability testing
• Data Minimization: We collect only the data necessary for our services
• Secure Storage: Data is stored in secure, monitored environments

5.2 Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our products and services

When data is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Control

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Limit how we process your information

6.2 Communication Preferences

• Opt out of marketing communications
• Control email preferences and frequency
• Manage notification settings
• Unsubscribe from specific communications

6.3 Exercising Your Rights

To exercise your privacy rights, contact us at info@zenbyteapps.com. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions for countries with equivalent data protection standards
• Other appropriate safeguards as required by applicable law

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: